The Sofitel Palais Jamai is housed in a grand 19th- century Moorish palace, built for the Grand Vizier of Jamai, surrounded by verdant gardens and located in the centre of Fez's romantic old town. The 142 guestrooms over six floors are decorated in light, subtle tones with Moroccan-style furnishings have French windows leading to balconies. All are equipped with wireless Internet access, satellite television, direct-dial phones, minibars and complimentary bottled water. Bathrooms include showers, telephones, bathrobes and slippers.
The hotel offers a range of spa facilities including a sauna, a steam room, massage treatments and a spa tub. The well-tended gardens feature a tennis court and an outdoor heated pool surrounded by palm trees and a sun terrace. Bar Al Mandar, located in the lobby, serves a range of drinks accompanied by live jazz. Restaurant Al Jouaina combines contemporary style with traditional regional influences and serves breakfast and lunch buffets, while Restaurant Al Fassia serves regional specialities in an authentic Moroccan setting, accompanied by live music. The hotel also houses a hair and beauty salon and a gift shop. Staff at the 24-hour front desk can exchange currency and provide around-the clock room service, and the hotel also offers a dedicated concierge desk. Complimentary newspapers are available in the lobby and wireless Internet access is available in the air-conditioned public areas (surcharge). Motorists will find complimentary secure parking facilities on site. The historic shrine housing the remains of Moulay Idriss, the city's founder, is 500 metres from the hotel. Golfers will find the nearest course, the Royal Golf Club, 15 kilometres away. Fez Saiss Airport is 20 kilometres from the Sofitel Palais Jamai, an approximate driving time of 20 minutes.

The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.

City Tax: EUR4 per person, per night

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change.

Distances are calculated in a straight line from the property’s location to the point of interest or attraction, and may not reflect actual travel distance.

Distances are displayed to the nearest 0. 1 mile and kilometre.

Nejjarin Fondouk 0.2 km / 0.1 mi
Kairaouine Mosque 0.2 km / 0.1 mi
University of Al Karaouine 0.2 km / 0.1 mi
Tombs of the Merenides 0.7 km / 0.4 mi
Medersa Bou Inania 1 km / 0.6 mi
Borj Nord 1.1 km / 0.7 mi
Der Batha Museum 1.1 km / 0.7 mi
Blue Gate 1.1 km / 0.7 mi
Jewish Cemetery 2.4 km / 1.5 mi
Royal Palace 2.4 km / 1.5 mi
Fez Stadium 7.1 km / 4.4 mi
Tazekka National Park 71.3 km / 44.3 mi

The preferred airport for Sofitel Palais Jamai Fes is Fes (FEZ Saiss) 15.2 km / 9.5 mi.